Configuring your settings correctly ensures that your monitoring system does its job: providing real-time eyes on what matters most. By balancing your refresh interval with your available bandwidth and using the right browser environment, you can eliminate lag and achieve a professional-grade surveillance experience.
A common mistake is trying to run a "Hot Refresh" at 4K resolution over a weak Wi-Fi signal. If your viewerframe is freezing: Lower the resolution to . viewerframe mode refresh hot
Reducing the gap between an event happening and you seeing it. If your viewerframe is freezing: Lower the resolution to
If the clock on your camera feed is falling behind real-time, your "Refresh Hot" is likely overwhelmed. Lower the "Max Bandwidth" setting in your camera’s internal menu to match your internet's upload capacity. Conclusion Lower the "Max Bandwidth" setting in your camera’s
Set the refresh to 0 or 100ms for near-instant video. Note: This requires high upload speeds from the camera site.
Set the refresh to 500ms or 1000ms (1 second). This is ideal for remote viewing over mobile data. 2. Match Resolution to Stream Speed