: Edit the conf.properties file (located in ...\Tomcat\etc ) and set scm.log.loglevel=FINEST and append scm.mail.troubleshoot=1 .
: Click Temporary Password . You will receive an email containing a link to activate a temporary password. symantec endpoint protection manager reset admin password
: You will be prompted to change the password immediately upon logging in. Advanced Recovery: Troubleshooting the Reset Email : Edit the conf
: Use Services.msc to stop the Symantec Endpoint Protection Manager service. : You will be prompted to change the
: Log in using the following default credentials: Username : admin Password : admin
: In the dialog box, type the user name for the account you need to reset. For domain administrators, include the domain name. For local accounts, leave the domain field blank.
If you do not have an email server configured or are in an isolated environment, use the command-line utility located on the server.