Since may not be available for your specific build of version 14, here are the official and community-tested methods to regain access. Method 1: The "Forgot Your Password?" Link (Recommended)
Method 2: Create Your Own resetpass.bat (Community Workaround) Since may not be available for your specific
This is the standard procedure for version 14.3 RU5 and later. for SEPM version 14.x and newer
If you’ve lost access to your Symantec Endpoint Protection Manager (SEPM) 14 console, finding a download for is likely your first priority. However, for SEPM version 14.x and newer, Symantec has largely phased out this tool from the default installation and public download links in favor of more secure email-based recovery. Where is resetpass.bat Located? Since may not be available for your specific
C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools