Crruntime-64bit-13-0-20.msi -

If deploying across a network, use the command: msiexec /i CRRuntime_64bit_13_0_20.msi /qn Common Troubleshooting Tips

If you have SP21 or SP25 installed, the SP20 runtime may not work. You can check your current version in the Windows Registry under HKEY_LOCAL_MACHINE\SOFTWARE\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Crystal Reports .

Official versions should be sourced directly from the SAP Software Download Center . crruntime-64bit-13-0-20.msi

Without this runtime, applications built using SAP Crystal Reports will fail to generate, display, or print reports on client machines.

Installing the 13.0.20 runtime version provides several advantages: If deploying across a network, use the command:

This corresponds to Service Pack 20 (SP20) , a stable release often used with Visual Studio 2010 through 2015. Key Features and Benefits

This often means a specific DLL failed to register. Try installing the Visual C++ Redistributables first, as the runtime relies on these files. Is It Time to Upgrade? Without this runtime, applications built using SAP Crystal

Right-click the .msi file and select Run as Administrator to avoid "Fatal Error" messages related to registry permissions.

Developers include this in their software installers so users don't need to buy a full license of Crystal Reports to view reports.

Ensure you have .NET Framework 4.0 or higher and the Microsoft Visual C++ 2015 Redistributable installed.