: If your 14-day trial has expired and you haven't finished your evaluation, you can contact ApexSQL Support to request a one-time 14-day extension.
: Within the My Assets page on the portal, use the Retrieve Key tab to download your existing license keys. Note that if you are not the primary license user, you may need to request access from your organization’s group administrator.
: For direct licensing assistance, you can email the software licensing team at license@quest.com. They generally respond to inquiries within 24 hours. ApexSQL Recover Licensing Basics apexsql recover activation key
If you find yourself without your activation details, there are several self-service and support-assisted methods to get back up and running:
: ApexSQL Recover is licensed per SQL Server instance. A single license covers one computer with a SQL Server instance installed. : If your 14-day trial has expired and
: You typically do not need a new key for minor upgrades; your existing key remains valid as long as you have an active maintenance subscription.
: Modern versions of ApexSQL may require an internet connection for initial activation to validate the key against Quest’s servers. : For direct licensing assistance, you can email
Understanding the licensing model can help you determine if you need a new key or if your existing one is transferable:
: Some license keys are tied to a specific machine name. If you have renamed your server, you may need a new key generated by the licensing team.
: In a clustered environment, every SQL Server instance on an active node requires its own license, while passive nodes do not. Troubleshooting Activation Issues