If your system is significantly outdated (over 4 years old), standard updates may fail. In these cases, downloading a Windows 10 ISO from Microsoft and running the setup.exe within the ISO can perform an "in-place upgrade," preserving your files while updating the OS core. 4. Revert to an Older Photoshop Version

Adobe aligned its support cycle with Microsoft. When Microsoft stopped supporting initial Windows 10 builds (like version 1507 or 1511), Adobe also phased them out to ensure software stability and security.

: These versions are incompatible with Photoshop CC 19.1 and later.

Press the , type winver , and press Enter . If the version number is lower than 1607 (such as 1507 or 1511), your OS is too old for the software. 2. Update via Windows Update Assistant

If your hardware cannot handle a newer version of Windows, you can install a legacy version of Photoshop that supports older OS builds: Open the desktop app. Navigate to the Apps section and find Photoshop.

Select to see a list of compatible legacy installers. Troubleshooting Continued Installation Issues

: This is the absolute minimum "entry point" for mid-2018 versions of Photoshop.

: For the most recent releases (e.g., Photoshop 2025), Adobe now requires much newer versions, such as Windows 10 version 22H2 or higher. How to Fix the Version Error

If you are seeing this message, use the following steps to update your system or find a compatible software version. 1. Check Your Current Version